Security, Privacy & Cookies

Site Security
Oxtonflowers.co.uk is a safe and secure site. Your concerns are our concerns and we will endeavour to provide you with the highest level of security both off and online.

Credit card security - Online credit card payments are processed through Protx, within the secure Protx banking server. This is the most secure method of paying online as no card details come to us in any form. You will notice the Padlock symbol in your status bar to verify the secure nature of the connection. We are listed in 'Shop Safe', the UK's leading guide to safe internet shopping.

 

E-mail security - All our incoming and outgoing e-mail is automatically scanned with the latest anti-virus software.

Credit card fraud - We work in conjunction with the banks to combat credit card fraud. All possible steps are taken to try to ensure that we do not accept payments or orders from cards which are being fraudulently used.
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Privacy Policy
Oxton Flowers do not disclose customers or recipients information to third parties, except for the purposes of processing, effecting and despatching orders.

Spam - We do not send unsolicited (or spam) e-mail. We will e-mail you with regards to an order you have placed or an enquiry you have made. Newsletters are sent only to those people who have confirmed that they would like to be added to the mailing list. You may at any time choose to be removed from this list.

Data Collection - Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes. Cookies are used on this shopping site, but only to keep track of the contents of your shopping basket once you have selected an item.

The personal information which we hold will be held securely in accordance with our internal security policy and English law.

We are registered with the Data Protection Agency.
Our registration number is Z7033537.
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Cookies Explained
Cookies are a safe and necessary type of computer code that allows ours and many other websites to function properly. They are used on our site to keep track of the contents of your basket, and to transfer information over to the banking server for payment.

If you are having trouble using our shopping system this may be because you have not enabled cookies in your internet options for your browser. You can check this easily by following the steps below for the browser you are using:

Internet Explorer 6:
Click "Tools > Internet Options" then click on the Privacy tab, press the button marked "Default"    Click "Apply" and then "OK"
Internet Explorer 5:
Click on the "Security" tab, press the "Default Level" button. Security level should say "Medium"    Click "Apply" and then "OK
Netscape 6
Click "Edit > Preferences" , Click on "Privacy & Security" , Click on "Cookies"
Select "Enable all Cookies" , Click "OK"
Netscape 4
Click "Edit > Preferences" . Click on "Advanced"
Select "Accept all Cookies" , Click "OK"

Cookies are stored on your own computer and can be deleted at any time, by the Clear Temporary Internet Files / Delete cookies function.
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Internet security - Whilst this Policy has been designed to protect your privacy, no one can absolutely guarantee that data transmission over the internet is 100% secure. As a result of this whilst we maintain this Privacy Policy in order to protect your information we cannot guarantee or warrant security of any personal information that you provide us with and such transmission is made by you at your own risk

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